Refund Policy

This Refund Policy explains refunds for Minago monthly subscriptions. Minago does not sell add-on packs or pay-as-you-go products.

1. Eligibility

• Unused current-period charge: if no writing has started in the current paid period, request a refund separately for the latest payment under Payments & refunds in Billing. Billing re-authenticates the account and verifies Minago's usage ledger before issuing a full refund. Cancellation alone does not issue a refund. Any statutory withdrawal rights remain available.
• Charge already in use: once digital-content use begins, the charge is non-refundable unless applicable law requires otherwise. Cancelling stops the next charge; remaining monthly usage stays available until renewal and then expires without carryover.
• If the service differs from its description or the contract, remedies follow applicable law.

2. Free Trial

A free trial (500 trial Ink, 72 hours) lets you evaluate quality before a paid subscription.

3. Processing

Approved refunds are issued to the original payment method within the time required by applicable law. If that method cannot accept the refund, we notify you and arrange another method. When a refund completes, access granted by that paid period is revoked immediately.

4. Contact

support@modoo.today